Information We Collect When ordering or registering on our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help us provide you with the best possible experience.
We collect information from you when you:
- Register on our site
- Place an order
- Respond to a survey
- Enter information on our site
Use of Information We may use the information we collect from you to:
- Personalize your experience and deliver the type of content and product offerings in which you are most interested
- Improve our website to better serve you
- Respond to your customer service requests
- Process your transactions quickly
- Follow up with you after correspondence (live chat, email, or phone inquiries)
Protection of Information We take the security of your personal information seriously. Our website is regularly scanned for security holes and known vulnerabilities to ensure that your visit is as safe as possible. We do not use Malware Scanning. Your personal information is stored behind secured networks and is only accessible by a limited number of individuals who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you provide is encrypted using Secure Socket Layer (SSL) technology. We implement various security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Third-Party Disclosure We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.
Third-Party Links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Privacy We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13. Our website, products, and services are all directed to people who are at least 13 years old or older.
CAN-SPAM Compliance We are committed to complying with the CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address to send information, respond to inquiries, and process orders. To be in accordance with CAN-SPAM, we agree to:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Honor opt-out/unsubscribe requests quickly
Phishing We will never request your credit card information, login name, or password in an unsolicited or spontaneous email or phone correspondence. We will only call or email you in response to your request or for service-related matters. Protecting your information from phishing and identity theft is our priority.